Website Care & Support

What does monthly website maintenance include?

Website care includes software and plugin updates, regular backups, security monitoring, uptime checks and help with small content changes. We also review contact forms, SSL expiry and broken links so the site keeps working as it should.

Who this is for

This is for small businesses in Purley, Kenley, South Croydon, Coulsdon, Purley and Croydon that want a reliable website without becoming their own IT department.

The problem we solve

Websites that are not maintained gradually become slow, insecure or broken. Plugins go out of date, SSL certificates expire, contact forms stop working and backups are forgotten until they are needed.

What you get

• Regular software, plugin and security updates.
• Automated backups stored safely off-site.
• SSL, domain and uptime monitoring.
• Small content updates each month.
• A monthly summary of work completed.

How the process works

1. Health check

   We review your site, hosting, backups, plugins and any current issues.

2. Care plan setup

   We agree what is covered, how often updates run and how you request changes.

3. Ongoing maintenance

   We perform updates, run backups and monitor for problems according to the plan.

4. Reporting and review

   We send a short monthly report and flag anything that needs your attention.

What is and is not included

Every package includes first-year domain, hosting and SSL. The design, build and launch of the site are included in the one-off price. Content copywriting, professional photography and advanced third-party integrations may be quoted separately depending on scope. Ongoing updates after launch are available through website care.

What affects the price

Care plans are quoted based on the size of your site, the platform, how often content changes and whether hosting is included. Small sites often need only a light monthly plan.

Illustrative example

A small business in Purley had a WordPress site that had not been updated in over a year. We put a care plan in place, updated the software, fixed broken links and restored regular backups. The owner now receives a monthly report and peace of mind.

Frequently asked questions