Booking websites for Purley clinics, salons and tutors

Example illustration of a quiet meeting room. It is not a client's booking system.

Quick answer: A booking website is for a Purley clinic, salon or tutor who wants the appointment on the calendar before the customer hangs up. A contact form is enough if you still confirm every job yourself. A real diary is usually Growth at £495, or a quote if several people, rooms and payments are involved.

Salons and clinics around Purley and South Croydon often lose bookings in message threads and paper books. The site should not add a third place where an appointment can be forgotten. Either the site collects a request that a person confirms, or it writes into the diary you already trust. The room in the picture is an example, not a treatment room we fitted out.

When a form is enough

Use a form when the job needs a look first: a quote for building work, a consultation that depends on notes, a class that might be full. Say how quickly you reply. Publish a time you can keep. Our own contact route aims at one working day.

Use a diary when the slot is the product: a thirty-minute treatment, a lesson, a table. The customer should see what is free, or be told clearly that you will confirm. Pretending a slot is booked when it is only a message causes no-shows.

If you already live in a paper book at the counter, do not launch an online diary that nobody checks. Change the habit first, or keep the form. The booking websites page says the workflow decides the tool.

What Growth includes

Growth is £495 and eight to twelve pages. That is where a modest booking build usually sits, along with a blog setup. Starter at £150 will not run a multi-staff calendar. Business at £295 can hold the service pages around a simple request form, up to five pages.

If the diary needs deposits, several rooms or a membership, we quote it. The quote happens before the build, with the provider named. You should know that provider's own fee as well as ours. Those are different bills.

First-year domain, hosting and SSL are included in the web package. The booking tool may bill you separately. Year two for the domain and hosting is around £60 to those providers.

Choosing a tool

We pick a tool that fits how you work. The choice is about cancellations, holidays and what happens when two people try the last slot. A demo that only shows an empty calendar is not the test.

You keep the account. We should not be the only people who can open the diary. Staff who take bookings at the desk need a login and a short handover.

Payments, if you want them, have to be decided now. Adding a deposit later often means changing provider. Say whether you take the fee on the day or when they book.

Pages around the diary

The diary is not the whole site. People still need the service, who it is for, the address, and the price range or the reason a price is quoted. Those pages make the booking sensible.

A Purley salon may need notes for colour, cut and a patch test. A tutor may need a page per subject only if the lessons differ. Do not create a page per postcode.

Put the meeting point where the confirmation can repeat it. A room in Purley and a home visit in Kenley are different instructions. Write the one that is true.

Going live without double bookings

Run test bookings before you announce the link. Book, move and cancel, and check the result in the diary the practitioner actually looks at. A successful test on our screen is not enough.

Keep the phone as a backup on the first week. A sudden switch strands people who saved the old number. Tell existing customers the new route without closing the old one on day one.

If your service list is not settled, the diary waits. Start from a consultation and say how many people take appointments. A focused build still follows discovery, structure, build and launch.

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